Tire Tonic Shipping Policy
Effective Date: 28/12/2024
At Tire Tonic, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand our processes, shipping options, and any other related information.
1. Order Processing
- Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
- Order Confirmation: Upon successful order placement, you will receive an order confirmation email with details of your purchase.
2. Shipping Methods & Delivery Times
We offer several shipping options to meet your needs. Delivery times are estimated from the date of shipment and do not include order processing time.
- Standard Shipping: Typically takes 15-17 business days to the US, however, times may vary with different locations.
Please note that delivery times may vary based on your location, carrier, and other factors beyond our control.
3. Shipping Rates
Shipping costs are calculated at checkout based on the selected shipping method and the destination of your order. Additional charges may apply for oversized items or deliveries to remote areas.
4. International Shipping
We currently offer international shipping. For international orders, the recipient is responsible for any customs duties, taxes, or fees incurred. Please check with your local customs office for more information on potential charges.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery through the carrier's website.
6. Shipping Restrictions
We currently do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If you have any questions about shipping to a specific location, please contact our customer service team.
7. Lost or Damaged Shipments
Tire Tonic is not responsible for lost or damaged packages after they have been handed over to the carrier. If your package is lost or arrives damaged, please contact the carrier directly to file a claim. We will assist in providing necessary information for your claim.
8. Address Changes
If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate the change, but we cannot guarantee that the address can be updated if the order has already been processed.
9. Returns and Refunds
Please refer to our Return Policy in our terms of service for information on returning items. Note that we do not offer refunds for any products, except as required by law. For damaged or defective items, please contact our customer support team within 3 of receiving your order for assistance.
10. Contact Us
For any questions or concerns regarding our shipping policy, please contact us at:
Tire Tonic
TireTonic001@gmail.com
By placing an order with Tire Tonic, you agree to this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice.
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